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Managing Cultural Differences, by Robert T. Moran, Neil R. Abramson, Sarah V. Moran
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The world of business for all organizations in the twenty-first century is global, interdependent, complex, and rapidly changing. That means sophisticated global leadership skills are required more than ever today. Individual and organizational success is no longer dependent solely on business acumen. Our ability to understand, communicate, and manage across borders, countries, and cultures has never been as important as it is now. The understanding and utilization of cultural differences as a business resource is a key building block as companies rely on their global reach to achieve the best profit and performance.
For this reason, international business and cross-cultural management are key topics in undergraduate business, MBA, and executive education programs worldwide as companies and institutions prepare current and future business leaders for the global marketplace. This exciting new edition of the highly successful textbook, Managing Cultural Differences, seeks to guide students and any person with global responsibilities to understand how culture fits in a changing business world, how to gain a competitive advantage from effective cross-cultural management, and gives practical advice for doing business across the globe.
With updated content, new case studies, and a new author team, Managing Cultural Differences is required course reading for undergraduates, postgraduates, and MBA students alike, as well as being of significant value for anyone who sells, purchases, travels, or works internationally.
- Sales Rank: #205886 in Books
- Published on: 2014-04-04
- Original language: English
- Number of items: 1
- Dimensions: 9.69" h x 1.24" w x 7.44" l, 2.86 pounds
- Binding: Paperback
- 612 pages
Review
"this edition, rich with new stories, examples and suggestions...this book contains required information for anyone interacting in a culture other than their own"
Dr. Warren Wilhelm, DBA Harvard Business School, President, Global Consulting Alliance
"an invaluable learning tool and reference book. The new edition is quite simply the best yet"
Michael Philipps. CFO-Omya, Inc. CFO of the year - Cincinnati Business Courier, 2013
"The authors have done a marvellous job of discussing inter-cultural diversity... managerial implications... as well as strategy... I was particularly impressed by the book's depth and breadth, and the authors' comprehensive treatment of cultures around the world. This book is likely to set standards in its class!"
Hemant Merchant, PhD, Professor of International Management, University of South Florida - St. Petersburg, USA
"comprehensive and up to date...valuable cultural insights...will continue to be my guide for working with European and Global clients"
Karen Green, Organizational Development Consultant, Karity HR Solutions, UK
"Managing Cultural Differences is a must-have for managers and leaders working cross-culturally...provides great insight on how to drive performance"
Jeffrey Kotanchick, Leadership Development Advisor, Saudi Aramco, Saudi Arabia
"Greater emphasis is placed in Managing Cultural Differences 9th Edition on the strategic management of cultural differences, including eastern Asian perspectives on strategy that are rarely included in such discussions. The value of the text is enhanced by this approach."
Ed Bukszar, PhD. Associate Professor of Strategy, Simon Fraser University - presently working as the CEO of the CA School of Business in Vancouver, Canada.
"a must read text for every business school: in fact for every aspiring and practicing business leader...all readers will benefit immensely "
Vipin Sondhi, MD and CEO, JCB India Limited, New Delhi from the Foreword
"a guide for leaders to create synergy and successful relationships"
Sidney Matos, Aftersales and Purchase Director, JCB Brazil, Sao Paulo, Brazil
"the material is one of the most signficant in my approach to building a Global business"
Founder and CEO of AOPEN, a large global company in Taipei, Taiwan
About the Author
Robert T. Moran is Professor of International Management, Emeritus and Former Interim Chair of the International Studies Department at Thunderbird School of Global Management, USA.
Neil Remington Abramson is Associate Professor of Management, in the Strategy Area Group of the Beedie School of Business, Simon Fraser University, Vancouver, British Columbia, Canada. He is the recently elected president of the Simon Fraser Faculty Association (2013--2014), a position he has held in the past (2001--2002). In 1991--1992, he was an assistant professor at the Richard Ivey School of Business in London, Ontario, Canada.
Sarah V. Moran has a masters degree in Intercultural Communication from Arizona State University and has successfully completed all required course work at McGill University for a Ph.D. in Management. Following her masters degree, she worked for four years in Asia.
Most helpful customer reviews
4 of 5 people found the following review helpful.
A Practitioner's Guide for Communicating With People and Succeeding in Your Endeavors
By Flavio Mota
After finishing a doctoral program, I realized that I needed a solid business background in order to bridge the gap between my expertise and the business world. Consequently, I enrolled in an MBA program. This book, "Managing Cultural Differences," is the textbook for one of the courses. Although a digital copy was issued to me, I spent the money and purchased a paperback version. (By now, the book is heavily annotated, highlighted in 6 different colors and tabbed for easy access to the main points.)
Already, I am using a few of the concepts from the book. For example, when dealing with people from different cultures, I take a few seconds to assess their communication styles; based on their background and their interaction style I adjust my interaction accordingly. This means that if I am dealing with a person who values friendship, then I take a few extra seconds to talk about his or her family. This is just one of the many things that you will learn from the book.
Moreover, one of the main themes of the book is "Leadership." The book goes beyond the empty phrases, buzzwords, and slogans. For example, the book stresses that building "High Performance teams" requires training, education, and diversity. Because of the book, along with the course, I came up with my own "High Performance Team Equation."
[(Combined Abilities of the Team) - (Disabilities)] X (Diversity) = Synergistic Performance
The book is fairly easy to read an comprehend (useful diagrams are provided).
Additionally, the book delivers many of the points through stories. If you are interested in business, then the ability to tell stories is a must. Business schools are focusing more on training students on how to tell stories to deliver the points.
In sum, the book is extremely useful because it focuses on communication skills from a global perspective. As mentioned before, the book provides invaluable information for building relationships (cultural differences, leadership, storytelling, and so on). Also, the book provides the skills for communicating in "The Global Culture." (The book stresses the importance of observing and reading body language and adjusting to different personalities.) This book is extremely useful for business people. It is for all of these reasons that I give the book Five Stars.
1 of 1 people found the following review helpful.
Must read!
By N. Kembi
I ordered this book as a text for a course I took on Cross Cultural Communication for a Masters program. This book does not read like your regular textbook. It is easy to read, very comprehensive and well laid out; and the stories and examples are very illustrative and full of real-life experiences and though-provoking discussion.
Every chapter has an immense amount of relevance to both the corporate environment as well as personal interactions.
Being an American and then transported and growing up in a different country/culture and then working in the U.S, I found so much that I could relate to in this book both within the corporate environment as well as in my personal interactions. If you have ever had a difficult interaction with someone from another country, it would be a good idea to pick this book up.
It helps one really understand the cultural differences, as the title depicts. It also helps one to verbalize the different terms to explain cultural differences and how to bridge those gaps. The portions related to 'low-context' and 'high-context' communication cultures, for example, detail varying communication styles. This helps in knowing both how to communicate, as well as how to listen within different cultural contexts.
The book also discusses various important facts and 'nuggets of wisdom' on doing business in various regions of the world such as Europe, Africa, Asia, North America e.t.c.
It also helped me understand so many interesting facts about my past as well. I printed out the chapter on Managing Global Transitions and Relocations (Chapter 8) and passed it on to my family members and friends who had similar childhood relocation experiences. It was an eye opener and really helped in verbalizing so many joint experiences in assimilation into different cultures. One of my colleagues also happened to be travelling to a different country at the time I took this course and I was able to pass on so much useful information and give concrete advice. I know I will be using this book for a very long time...
Normally not so effusive but there are so many positives about this book that a review may not suffice. It is definitely worth investing the money in, even just for personal reading and enlightenment. I wish all business people in the world could read this book. I think the world might be a better place.
1 of 1 people found the following review helpful.
Great book! R
By Carlos Botero
Great book! R. Moran takes the reader through practical stories that bring to life so many dynamics of crossing and bridging cultures. For those operating internationally, the skills taught in this book are essential to avoid pitfalls and to thrive. It is amazing how the devil is in the details when it comes to cultural differences and when things are missed, little details become elephants in the room that can hinder relationship building and hurt business results. Thanks for the book and the many lessons in it!
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